How to Cancel Noom: A Step-by-Step Guide

How to Cancel Noom: A Step-by-Step Guide

Noom is a popular weight loss program that offers personalized coaching, tracking tools, and a supportive community to help individuals achieve their health goals. While Noom provides valuable resources for users, there may come a time when you need to cancel your subscription. In this article, we will guide you through the process of canceling Noom and provide helpful tips to ensure a smooth cancellation experience.

Understanding Noom and its Subscription Plans

Before diving into the cancellation process, it’s essential to have a basic understanding of Noom and the different subscription plans it offers. Noom is a comprehensive weight loss program focusing on behavioral changes, nutrition education, and personalized coaching. It provides users with a mobile app that tracks their progress, offers support from a virtual community, and assigns a personal coach to guide them throughout their journey.

Noom offers various subscription plans, including monthly, quarterly, and annual options. Each plan grants users access to different features and benefits. Before proceeding, familiarize yourself with your specific plan and its cancellation policies.

Reasons for Canceling Noom

There can be several reasons someone might want to cancel their Noom subscription. It’s important to identify your motives to determine if canceling is right for you. Some common reasons for canceling Noom include:

  1. Achieving your health and weight loss goals
  2. Financial constraints
  3. Lack of time or commitment
  4. Preferences for alternative weight loss methods
  5. Dissatisfaction with Noom’s program or services
  6. Consider your circumstances and goals to assess if canceling Noom aligns with your needs.

Checking the Terms and Conditions

Before initiating the cancellation process, reviewing Noom’s terms and conditions is crucial. Familiarize yourself with the cancellation policy, any applicable fees, and the notice period required for cancellation. This information will help you navigate the process smoothly and avoid any surprises.

Cancelling Noom via the Mobile App

If you subscribed to Noom through the mobile app, canceling your subscription can be done directly from your device. Follow these steps to cancel Noom through the mobile app:

  1. Open the Noom app on your mobile device.
  2. Go to the “Settings” or “Account” section.
  3. Look for the “Subscription” or “Billing” option.
  4. Select “Cancel Subscription” or a similar option.
  5. Follow the prompts to complete the cancellation process.

Cancelling Noom through the Website

If you signed up for Noom through the website, you can cancel your subscription by accessing your account settings. Here’s how to cancel Noom through the website:

  1. Visit the Noom website and log into your account.
  2. Navigate to the “Account” or “Settings” section.
  3. Look for the “Subscription” or “Billing” tab.
  4. Locate the option to “Cancel Subscription” or similar phrasing.
  5. Follow the provided instructions to finalize the cancellation.

Contacting Noom Support for Assistance

If you encounter any difficulties or have questions regarding the cancellation process, contacting Noom’s support team can provide guidance. Look for the “Contact” or “Support” section within the Noom app or website to find the appropriate channels to contact them.

Noom’s customer support representatives should be able to assist you with any issues you may encounter during the cancellation process or provide additional information regarding your subscription.

Dealing with Billing and Refunds

When canceling Noom, addressing any billing concerns or refund inquiries is essential. If you believe you’re eligible for a refund or have concerns about your billing cycle, communicate them to Noom’s support team. Be prepared to provide relevant information, such as your account details and the reason for your refund request.

Exploring Alternative Options

If you cancel Noom but still want to pursue your health and weight loss goals, numerous alternative options are available. Consider exploring other weight loss programs and fitness apps or seeking guidance from healthcare professionals. Research and evaluate different approaches to find the best fit for your needs.

Tips to Consider Before Cancelling Noom

Before canceling your Noom subscription, keep these tips in mind:

  1. Reassess your health and weight loss goals.
  2. Discuss your decision with a healthcare professional.
  3. Explore alternative resources and programs.
  4. Take advantage of any remaining time in your subscription.
  5. Utilize Noom’s resources and community to maximize your progress.
  6. Remember, canceling Noom is a personal decision, and evaluating your unique circumstances and goals is essential before finalizing your choice.


Noom is a popular weight loss program that has helped many individuals achieve their health and wellness goals. However, if you find that Noom no longer aligns with your needs or circumstances, canceling your subscription is straightforward. Following the steps outlined in this guide and considering the provided tips, you can smoothly cancel your Noom subscription while ensuring a seamless transition toward alternative options.


Can I cancel Noom at any time?

Yes, you can cancel your Noom subscription at any time. However, be mindful of any notice periods or cancellation fees mentioned in the terms and conditions.

Will I receive a refund if I cancel my subscription early?

Refunds for early cancellation may vary depending on Noom’s policies. Contact their support team for more information regarding your specific situation.

What happens to my data after canceling Noom?

Your data may be retained by Noom as outlined in their privacy policy. Review their policy or contact their support team for detailed information.

Can I rejoin Noom after canceling?

Yes, you can rejoin Noom after canceling your subscription. However, check for eligibility requirements or changes in their programs or offerings.

Are there any cancellation fees?

Cancellation fees, if applicable, will be outlined in Noom’s terms and conditions. Review them carefully or contact their support team for clarification.

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